Questions?

THINKING OF BUILDING A NEW HOME IN AUSTRALIA?

PLAN WITH CONFIDENCE.

Q: How do I qualify for your free service?

Our free guidance service is available to essentially anyone planning a new home build in Australia! The main requirement is that you're ready to take the next step, which usually means having your finance organised (e.g., pre-approval) or at least a clear budget established.

Q: Where can you help me build?

We offer our free service Australia-wide! Our network covers metropolitan areas, major regional centres, and many surrounding communities across the country.

Q: How does the New Build Assist process work?

Our process begins with understanding your vision, lifestyle, and financial readiness. We then handle the key steps for you: sourcing your ideal land (if needed), finding the perfect match with the right design & builder, coordinating crucial independent building inspections at every key stage, and providing expert guidance throughout.

Q: How do you select the builders you recommend?

We aim to partner with builders known for quality workmanship, financial stability, reliability, and clear communication. We prioritise builders who welcome independent quality inspections and are genuinely suited to your specific project, budget, and location.

Q: What if I already have a builder in mind?

Our free service applies when we introduce you to the builder. If you’ve already started talking with a builder directly before engaging with us, our standard free service model doesn't apply as the funding mechanism isn't in place. We recommend scheduling a chat to see how we might still be able to assist.

BUILD WITH CERTAINTY.

New Build Assist provides independent guidance and verified quality — at no cost to you.

From choosing the right design and builder to independent inspections at every stage, we help identify issues early — supporting a smoother build without unnecessary disputes or delays.

See How Our Free, Independent Service Supports You

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100% Independent - See How

BUILDING A NEW HOME IS A HIGH-STAKES DECISION — AND SMALL MISTAKES CAN COST YOU BIG

Time and time again, we see people excited to build — then blindsided by issues they never expected.

You’re overwhelmed by endless house designs and plans — and unsure which one actually suits your lifestyle.

You’re worried about choosing a trustworthy new home builder you can rely on.

You're losing sleep over extra costs blowing the budget.

You’re concerned about corners being cut — and whether everything will be done properly from start to finish, without knowing how to verify a builder’s credentials.

You’re right to have these concerns. Going it alone without industry knowledge often means making critical decisions based on information you don’t yet have the experience to verify.

THE SOLUTION:

CLARITY, GUIDANCE, AND INDEPENDENT OVERSIGHT — FROM START TO FINISH

AT NO COST TO YOU

Independent new build advocate supporting a couple at a new home build under construction, sharing plans on a tablet.

Building a new home should be exciting — not confusing, stressful, or uncertain.

But before you speak to any builder, it’s important to understand how the new home building process really works.

Once you’ve engaged with a builder, your options can narrow quickly — and bringing in independent support later can create unnecessary complexity.

By coming to New Build Assist first, you stay in control from the very beginning. As your independent new build advocate, we help you manage the entire process from start to finish. You remain fully involved in every decision — we simply provide clarity, structure, and oversight to make the journey smoother and safer.

You’ll gain a clear understanding of your true budget, compare verified builders side-by-side, and ensure your home is built properly — without hidden costs or corners being cut — all at no cost to you.

INSTEAD OF FEELING OVERWHELMED...

YOU GET A STRESS-FREE JOURNEY.
We handle the complexities of sourcing land, finding designs, and managing the process — guiding you from start to finish. You stay as involved as you like — we simply make it easier.

INSTEAD OF SECOND-GUESSING YOUR BUILDER…
YOU GET A PERFECTLY MATCHED, VETTED BUILDER.
We do the heavy lifting — analysing trusted builders and verifying their credentials to find the right fit for your specific budget, design, and location.

INSTEAD OF STRESSING OVER BUDGET BLOWOUTS…
YOU GET CONTRACT REVIEW WITH FINANCIAL CLARITY — INCLUDED.
We provide a high-level review of your builder’s contract to help identify potential risks, overlooked costs, and areas that may need clarification — before you sign.

INSTEAD OF HOPING EVERYTHING IS DONE PROPERLY…
YOU GET INDEPENDENT, QUALITY INSPECTIONS — INCLUDED.
This is our ultimate commitment. We arrange and pay for comprehensive, independent building inspections at every critical stage — so issues are identified early and standards are met.

HOW CAN THIS BE INDEPENDENT — AND STILL FREE?

It’s simple — and completely transparent.

New Build Assist is free to you because, when we introduce you to a builder you choose to work with, that builder pays us a referral fee from their existing marketing budget.

This does not add a single cent to your build cost. In fact, we reinvest part of that fee directly into your project — including covering the cost of your independent inspections and support throughout the build.

This is also why it’s important to speak with us before engaging a builder. By managing introductions from the start, the process stays clear, professional, and aligned — with everyone knowing where they stand.

We’re not tied to any one builder. We work alongside builders who are comfortable with independent oversight and clear processes. Most reputable builders welcome this approach, as it leads to better-informed clients and smoother builds.

Our role is to create clarity, reduce friction, and protect your interests from start to finish.

See How Our Free, Independent Service Supports You

BEFORE YOU TALK TO A BUILDER

GET THE FREE AI-POWERED TOOL THAT RUNS A DEEP BACKGROUND CHECK ON ANY BUILDER IN AUSTRALIA

Stop guessing — and don’t risk your biggest investment.

This free, AI-powered tool analyses publicly available data including builder licences, reviews, and legal records — giving you a clearer picture before you commit.

Get a detailed 20+ page report in minutes and make confident, data-backed decisions before you sign anything.

GET THE FREE TOOL NOW

Image of builder research guide cover with text “Does your builder really stack up? Get the full picture with a free builder background check.”

Happy family in front of their newly built home

READY TO BUILD WITH CONFIDENCE AND CLARITY FROM DAY ONE?

Building a new home doesn’t have to feel uncertain or overwhelming.

We’ll help you choose the right design and builder, understand your contract, and ensure quality with independent inspections at every critical stage — so you can move forward with confidence.

Discover how simple and safe building your new home can be.

See How Our Free, Independent Service Supports You

NEW BUILD ASSIST PROVIDES EXPERT SUPPORT

Expert hands reviewing architectural house plans for a new home build.

Planning to build a new home anywhere in Australia? It's an an exciting prospect, but it can quickly feel overwhelming. Are you worried about navigating the true cost of building a new house, finding a truly trustworthy new home builder, or ensuring lasting quality without the stress?

We understand. New Build Assist specialises in providing truly independent expert new home construction support, transforming the complex journey of building into a smooth and rewarding experience. We are industry experts, drawing on founder Luke's 20+ years of extensive hands-on experience, passionate about making the dream of building a new home accessible and enjoyable for everyone, guiding first-home buyers, upgraders, and downsizers through the process. We guide you beyond a simple building a house checklist, offering personalised support every step of the way.

Finding the right fit involves aligning the land (if you need it), the design, the builder, and your budget. We typically start by exploring suitable designs and identifying builders whose quality and pricing match your budget criteria. If their existing plans aren't quite the perfect fit for your vision or lifestyle, we don't stop there. We can explore modifying a plan, or assist you in creating a custom floor plan tailored to your needs. We then work diligently to find the right builder for your specific project and budget - which may include specialist custom home builders - carefully verifying their credentials to ensure they can bring your unique vision to life.

Furthermore, our independent building inspectors will thoroughly check every stage of the build to ensure your home is built to the highest standards. Enjoy a stress-free new home building experience with our expert guidance and support, which is completely free to you.

See How Our Free, Independent Service Supports You

MEET LUKE: YOUR ADVOCATE IN BUILDING

Hi, I'm Luke, founder of New Build Assist. For over 20 years, I've been on the tools and behind the scenes of Australia's building industry. I've seen first-hand where budgets blow out, timelines slip, and quality gets compromised.

My passion for creating a better way to build is personal. After my own dream home build turned into a nightmare of costly mistakes and poor communication, I knew homeowners needed a truly independent advocate.

That's why I created New Build Assist. My insider knowledge is now your advantage, ensuring you get a quality-built home that matches your lifestyle and budget, without the stress. Let's build your dream home—the right way.

Luke

HOW WE SIMPLIFY THE NEW HOME CONSTRUCTION PROCESS

Let New Build Assist make your journey smooth and rewarding. Our expert and impartial guidance helps you explore inspiring house designs and house plans, navigate the choices with clarity, and connect seamlessly with the right professionals, ensuring you find the right home builder you can trust to bring your vision to life.

IDEAL LAND, DESIGN & BUILDER SOURCING

We help you find the perfect block (if you don't already have one) and the ideal home design. We then connect you with reliable builders suited to your lifestyle and budget, including specialist custom home builders if needed. This saves you months of research and eliminates the guesswork.

GAIN COMPLETE FINANCIAL CONTROL

We help you establish a realistic 'Total Project Cost' budget, exposing potential hidden costs before you commit. We also conduct a high-level review of your builder's contract to identify financial traps and misleading clauses, protecting you from costly variations.

ASSURED QUALITY WITH INDEPENDENT INSPECTIONS

We counter the widespread fear of poor workmanship with our ultimate commitment to quality. We arrange and pay for comprehensive, independent building inspections at every critical stage, giving you true peace of mind—all at no cost to you.

Couple confidently starting their easy new home build journey with New Build Assist.

GETTING STARTED IS EASY (AND FREE!)

1 Get Your Questions Answered

We'll help you gain clarity on your vision for a new home and explore how our expert guidance can help you achieve it, free from common worries.

2 We Handle the Key Steps for You

We source your ideal land (if needed), design & builder, arrange the crucial independent building inspections, and provide expert guidance every step of the way.

3 Celebrate Your New Home

You'll move in to your quality built new home after a smooth and effortless journey.

See How Our Free, Independent Service Supports You

FIND THE RIGHT BUILDER AND DESIGN FOR YOUR AUSTRALIAN LIFESTYLE

What makes us different? It's our commitment to transparency, excellence, and the comprehensive support that provides you with genuine peace of mind.

Dedicated to Finding Your Ideal Fit: We don't just provide options; we are committed to finding the right combination of land (if needed), builder, and home design for your specific lifestyle and budget. If the perfect design fit isn't immediately available, we can facilitate a bespoke floorplan design just for you.

Unmatched Quality Assurance: Forget anxieties about build quality. We arrange comprehensive, independent house building inspections at every critical construction phase. This ensures adherence to standards and delivers a quality home build you can trust.

Reduced Stress, Increased Confidence: Our expert support removes the guesswork and worry, making yours a genuinely stress-free home build.

Happy couple welcoming guests into their new home, designed for their Australian lifestyle.

Detailed architectural floorplan representing the comprehensive support for a new home journey.

COMPREHENSIVE SUPPORT FOR YOUR NEW HOME JOURNEY

We offer tailored services to ensure your building experience is seamless and successful:

1. Expert Land, Builder, & Design Matching: We meticulously help you source the ideal block of land (if needed) and select the ideal house designs and new home builders that align perfectly with your requirements and finances.

2. Bespoke Floorplan Design: Can't find the exact layout you envision? We can help you to create custom house plans tailored precisely to your dream.

3. Independent Construction Inspections: Our core offering includes coordinating thorough building inspections for new homes across Australia at key milestones (slab, frame, lock-up, pre-handover), ensuring structural integrity and quality workmanship.

See How Our Free, Independent Service Supports You

FREQUENTLY ASKED QUESTIONS:

How do I qualify for your free service?

To qualify for our free advocacy and guidance service, there are two main requirements:

1. You are "finance-ready." This means you have a clear budget established or, ideally, have finance pre-approval. Knowing your budget is crucial as it allows us to provide accurate advice and match you with the right designs and builders for your project.

2. We must introduce you to the builder you choose. Our service is 100% free to you because the builder you select pays us a referral fee from their existing marketing budget. For this process to work, we must be the ones to make that initial introduction.

What if I'm not finance-ready yet? That's perfectly okay! We can easily connect you with one of our trusted mortgage broker partners. They offer a free service to help you understand your borrowing capacity and establish a realistic budget.

What if I'm already talking to a builder? If you've already started discussions with a specific builder, we most likely won’t be able to offer our free service with that particular builder. However, we can still help you find and compare other suitable builders to ensure you're making the most informed decision.

What types of homes do you help with?

We assist with a wide range of new home projects, including:

Building your first home
Upgrading, downsizing, or investing
Custom builds
House & land packages
Knockdown rebuild projects
Buying apartments or townhouses off-the-plan
Energy-efficient or sustainable design considerations

For most projects where you don't already own land (excluding off-the-plan apartments/townhouses), our service also includes helping you find a suitable block as part of the overall process.

Can you help me find land to build on?

Yes, finding the right place to build is crucial! If you need help sourcing a suitable block of land for your new home, we integrate this into our free service. We work to understand your needs, budget, and desired location to identify potential blocks that align with your vision. This land-finding assistance is offered as part of our complete service focused on matching you with the right design and builder – we don't provide this as a standalone service. We also assist clients seeking house & land packages.

Where can you help me build?

We offer our free service Australia-wide, covering metropolitan areas, major regional centres, and many surrounding communities.

While builder availability in some very remote locations can occasionally be a challenge, our ability to assist is always growing. The best way to be sure is to get in touch – we'd love to discuss your specific location and see how we can help.

How does the New Build Assist process work?

Our process is designed to simplify your new home building journey. It begins with getting your questions answered and understanding your unique vision, lifestyle, and financial readiness. If you need assistance with finance or working out your budget, you're welcome to chat with one of our trusted mortgage brokers, which is also a free service.

Following this, we handle the key steps for you: sourcing your ideal land (if needed), finding the perfect match with the right design & builder, review your building contract, coordinating crucial independent building inspections at every key stage, and providing expert guidance throughout the entire process. This ensures a smooth and stress-free experience from start to finish.

How can New Build Assist be completely free?

It's a fair question, and the answer is based on a transparent model that benefits everyone. Our service is 100% free for you because the builder you ultimately choose pays us a referral fee, which comes directly from their existing marketing budget. This does not add a cent to your build cost.

But here's our commitment back to you—and this is what makes us different: We invest a portion of that fee directly back into YOUR project by organising and paying for independent quality inspections at every critical stage of your build.

So, by using New Build Assist, you not only get our expert guidance throughout your entire journey but you also receive the invaluable peace of mind of third-party oversight on your build—all at no extra cost to you.

Will using New Build Assist increase the cost of my new home?

Absolutely not. The referral fee we receive comes from the builder's pre-allocated marketing and sales budget—funds they would have spent on advertising or other channels to find clients. It is not an additional cost passed on to you.

In fact, our model is designed to add significant value to your project that you wouldn't get by going direct. A portion of the referral fee we receive from the builder is used by us to cover the cost of comprehensive, independent building inspections at every key stage.

This proactive quality control helps prevent costly mistakes and defects down the line, potentially saving you thousands and ensuring you get the quality home you're paying for.

How do you select the builders you recommend?

We recommend builders based on their proven track record of quality workmanship, financial stability, reliability.

More importantly, we prioritise builders who align with our core commitment to transparency and who actively welcome the independent quality inspections we provide.

Our goal is to find the builder who is genuinely best-suited to your specific project, budget, and location—not to push you towards a 'preferred partner.' Our only loyalty is to you.

What if I already have a builder in mind?

If you've already started discussions with a builder, we most likely cannot offer our free service with that specific builder.

Our service is funded by a referral fee from the builder we introduce, which is how we keep it 100% free for you. If we don't make that initial introduction, the funding mechanism simply isn't in place.

We still recommend scheduling a no-obligation chat. We can often help you compare that builder's offer against other options to ensure you're making the most informed decision.

What if my chosen builder doesn’t want to work with you?

That’s okay — not every builder chooses to work alongside independent advocacy.

Our role is to help you understand your options and make an informed decision. Most reputable builders are comfortable with independent oversight, as it leads to clearer expectations and smoother builds.

If a builder prefers not to engage in this way, we’ll explain what support we can still provide — and what would change — so you can decide how you’d like to move forward.

Can you help if I already have my own house plans?

Yes, definitely. If you have already invested in custom plans from an architect or designer, or you have drawings or ideas that we can assist with developing, we can focus on finding suitable builders who are experienced in custom construction.

If you also need assistance finding a suitable block of land for your existing plans, we can incorporate that search. We'll help connect you with builders who can accurately quote and skillfully build according to your plans, while still providing our usual support and inspection coordination.

Won't builders be resistant to independent inspections?

Some builders do initially have concerns. However, our approach is designed to benefit everyone involved. By having independent inspections at every stage, we help ensure quality control and minimise potential issues. This allows builders and their subcontractors to be proactive in maintaining high standards, reducing the risk of costly rework and delays.

Ultimately, this leads to happier clients, positive reviews, and a stronger reputation for the builder as a provider of quality homes, leading to more sales. We are creating a win for everyone by working with builders who are happy to let their quality of work be seen, and inspected.

How can I be sure the building inspectors are truly independent?

We partner with reputable, independent building inspection companies who have no affiliation with the builders we work with. These inspectors are certified professionals with a proven track record of unbiased assessments. Their sole focus is on ensuring your home is built to the highest standards, providing you with complete peace of mind.

We pay the inspectors directly, and they are not beholden to the builders in any way.

What stages of the build will the inspectors check?

The inspectors will conduct thorough inspections at every key stage of the construction process, including (but not limited to):

Slab / Foundation Stage
Frame Stage
Lock-up Stage
Fixing Stage (or Fit-out Stage)
Practical Completion Inspection (or Pre Handover)

Will I receive copies of the independent inspection reports?

Yes, absolutely. Following each key stage inspection, you will receive a comprehensive report directly from the independent inspection company. These reports detail all findings, including photos and notes on any potential defects or areas requiring attention, which will also help the builder to address anything necessary. This ensures you have full transparency regarding the quality and progress of your build.

What happens if issues arise with the builder during construction?

Our primary role involves expert guidance, builder matching, and coordinating independent quality inspections. Your building contract is directly with the builder you choose.

However, the staged independent inspections are specifically designed to proactively identify potential issues early, which helps minimise the chance of major disputes.

If an inspection report highlights concerns, we can certainly guide you on how best to communicate with your builder, using the independent report as a basis for discussion and resolution. While we offer guidance, we don't formally mediate contractual disputes.

How is New Build Assist different from a traditional buyers agent or a building consultant?

Traditional buyers agents assist with purchasing existing homes. New Build Assist is a specialised builder broker and building consultant. We are your personalised advocate, focused exclusively on the new home construction process. We use our 20+ years of industry experience to provide expert guidance and independent inspections to ensure you build with clarity and confidence.

Why use New Build Assist instead of going directly to builders myself?

Searching for builders directly means you take on the full burden of vetting them, comparing potentially inconsistent quotes, understanding complex processes, and managing quality concerns alone. New Build Assist offers distinct advantages:

Time & Effort Savings: We do the legwork of finding and presenting suitable land (if needed), designs, and builders matched to your lifestyle and budget.
Expert Guidance: We simplify the journey, offer impartial advice, review your building contract to help identify financial traps, help you avoid common & costly mistakes, and we set realistic expectations around timelines.
Independent Quality Assurance: We coordinate and pay for crucial third-party inspections for peace of mind about build quality – something often overlooked when going direct.
Completely Free Service: You benefit from our expertise, connections, and support without any direct cost to you.

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WANT THE COMPLETE ROADMAP TO BUILDING WITH CONFIDENCE?

Get the Definitive Guide & Ultimate Checklist — your step-by-step playbook for building the right way.

This free 40+ page guide walks you through every stage — covering everything from budgets and builder selection to navigating contracts and quality assurance — so you can make confident, informed decisions.

Get My FREE Guide & Checklist

READY TO START YOUR STRESS-FREE BUILDING JOURNEY?

Stop feeling overwhelmed and start feeling excited. Let us handle the complexities of sourcing the right land, finding the right builder, navigating house designs, and ensuring top quality with independent inspections at every stage of your build - all absolutely FREE! Achieve the stress-free home build you deserve.

See How Our Free, Independent Service Supports You

New Build Assist

PO Box 1450 Broadbeach Qld 4218

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